Troubleshooting
Three failures account for most reports: no tracking, no browser activity, and focus sessions that will not start.
Work the checks in order.
Nothing is being tracked
- Tracking is enabled.
- TimeLet is running.
- The application is not excluded.
- The desktop app is signed in.
- The app has the required Windows permissions.
Browser activity is missing
- The extension is installed and enabled.
- TimeLet desktop app is running.
- You are signed into the same account.
Focus Mode will not start
- Desktop tracking is active.
- TimeLet is running.
- The selected duration is valid.
The numbers look wrong
Almost always classification rather than tracking. Check the application's category in Apps, the category's classification in Settings, and the date range you are reading.